777 E 500 N

Orem, UT 84097

Mobile: 801-361-4949

E-mail: joshjskelton@hotmail.com

 

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Josh Skelton

Skills

MANAGEMENT

         Managed the time and activities for 20 youth during an eight week summer program

         Learned time-management skills by working 20 hours per week while attending school full-time

         Practiced discretion while dealing with the financial affairs of others; treated all transactions confidentially

 

COMMUNICATION

         Learned to be fluent in written and oral Spanish; intermediate skills in written and oral Portuguese

         Resolved concerns of upset customers by going the extra mile to help and efficiently explaining company policies

         Am competent in, and have completed coursework in Microsoft Office 2003, basic information systems and Internet research

         Type 50 wpm; completed Management Communications, a university course in advanced business writing

Education

2003-2006 Brigham Young University Provo, Utah

Information Systems

    B.S. in Information Systems to be awarded April 2008

    Have financed 100% of all college expenses through savings, work and student loans.

Experience

 

 

 

 

 

 

 

 

 

 

 

 

01/2007 Present Brigham Young University Provo, UT

Operations Technical Support Rep.

        Resolve technical issues at the top level of escalation dealing with internet, router, and VPN connection for a world-wide corporation. Solve problems with applications such as Odyssey wireless client and Groupwise email using remote desktop software and troubleshooting.

 

4/2006 8/2006 The J. M. Smucker Company Oxnard, CA

Accounting Intern

         Use general ledgers to reconcile accounts, reconcile production and inventory sales with subsidiary company, prepare journal entries for month/quarter end close

         Create & maintain financial spreadsheets, prepare and track payment of invoices, co-create loss analysis & environmental awareness tracking spreadsheets used to report to product distributors

         Use information systems such as Oracle, Excel and Access to prepare, enter, and run financial reports, and to track inventory.

 

10/2004 01/2007 Brigham Young University Provo, UT

Accounting Clerk

         Analyze student accounts, meet with borrowers to resolve concerns and make payment plans, solve payment problems, and coordinate collection efforts on delinquent accounts.